Understanding Packaging and the Basics
Packaging Insight is a resource to help our customers understand the terminology used in the various packaging industries. We hope you find the information on these topics both informative and useful. As always we are committed to the success of our customers. If you have a question or need information on a product or topic not mentioned feel free to call us 813 242 6995.
Revolution Wrapper Warranty
Revolution LP/ST/PS Warranty Effective April 27, 2012
Quick Pak Inc warrants the Revolution Stretch Wrapper line for a period of 3 years from the date of invoice to be free from defects in materials and workmanship under normal use and service.
The purchaser is to contact Quick Pak Inc’s Parts & Service Department for a warranty claim. We will then assist with troubleshooting via the phone or email to verify the part has failed and decide if the part is to be replaced or repaired. If a new part is needed, an order will be created and shipped via UPS Ground. The faulted part is to be returned for warranty consideration, at the purchaser’s expense, within 30 days. A credit will be issued upon receipt pending inspection. If the part is to be repaired, at Quick Pak Inc’s discretion, then the failed part is to be returned to Quick Pak Inc and the appropriate steps will be taken thereafter.
Damage in transport is the responsibility of the carrier and is not covered by this warranty.
Wear parts such as, but not limited to; chains, rollers, bearings, fuses, circuit breakers, etc. are excluded from this warranty. Labor to remove or repair any component is also not covered by this warranty. This warranty shall not apply to misuse, corrosion, physical damage, negligence, inadequate voltage supply or modifications made without the written consent of Quick Pak Inc’s Parts & Service Department. Defective parts that have been damaged during removal, disassembled or tampered with will not be covered under warranty unless otherwise stated in writing.
Note: This warranty will not expire if the stretch film is purchased on a continuous basis from Quick Pak Inc