Reducing Damage by Improving Your Packaging
Understand damage touch points. To get a real picture of the impact damages could be having on your business, you first need to consider all your damage touchpoints. These include: -The value of the item(s) damaged. -Associated costs (e-commerce or marketplace fines). -Labor & processing costs / time expenditure. -Transport costs & emissions. Taking stock of these factors can give you an idea of what damages are truly costing your company. Common packaging pitfalls that can lead to damages: After understanding the cost of your damages and returns, reviewing your packaging is your next stop. There are common packaging pitfalls that can lead to product getting damaged in transit. Keep an eye out for: Not enough or inappropriate protective material being used – fluctuations in packing or inconsistent packing materials can mean items are more prone to damage. Less protection can often equal more damage but there’s a fine line – you don’t want to use excess pack...